Update 2003 March 29: Palo Alto Daily News
Caltrain spokeswoman Rita Haskin sent a
handwritten apology note to Bowman.
No signs have yet been posted at the station, however.
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Published Sunday, 2003 March 23
Letters to the Editor
Caltrain mystery
I want to complain about the treatment Caltrain metes out to
passengers on weekends. (Editor's note: Train service on the
weekends has been suspended for two years so Caltrain can repair and
improve its tracks. Buses are being used on weekends instead).
There is no information whatsoever at the Palo Alto University
Avenue depot regarding the bus that runs in place of the train.
There is no agent to ask. All is locked down. People are going
around asking each other if they know where the bus leaves from.
Once they have discovered the location, they find out they should
have bought a ticket from the machines back at the depot. One sign
with the correct information near the ticket vending machines would
have helped many of us on Sunday, March 16, during a heavy rain
shower from getting drenched, running back and forth before we
finally succeeded in boarding our bus.
Trudy Bowman
Kipling Street
Palo Alto
[Palo Alto Daily News See also: caltrain.com/news_ctx_fact_sheet ]
More data for the APTA paper.
Posted by dc at March 24, 2003 11:44 AM | TrackBack